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Caity Rolfe

Office Manager

Caity Rolfe

Blackshaw Manuka

02 6175 7921
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Caity came to the real estate industry after establishing her business administration expertise in the accounting sector. Her previous administration and office management roles equipped her with a strong range of financial management, staff training, client liaison and marketing skills.

As Office Manager she is responsible for new staff orientation/training, the development of junior administrative and marketing staff, the administration of weekly planning meetings, listing updates and the maintenance of customer service standards. Her office management duties include the production of reports, the development/implementation of efficient process systems, general auditing (files and trust accounts), finance/banking systems and ongoing sales/contract correspondence with solicitors.

Caity’s direct engagement with clients extends to managing general transaction queries (funding, process timeframes), overseeing correspondence, monitoring external feedback and processing sales exchanges and settlements.

She also supports the office’s marketing and advertising activities by monitoring/reviewing brand-based campaigns (digital, online, print media), maintaining website-based property listings and managing related invoicing and account payments.
Blackshaw Corporation

27 Bougainville Street
Manuka ACT 2603

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